At Juan 365, we are happy to believe that anybody playing the game must find gaming fun, safe, and responsible. Although we boast of exciting slot games, live casino tables, perya favorites, and Sports betting, we also know that it is our responsibility to make sure that these games are played in moderation.
We are a PAGCOR-licensed platform, run by Skyline Nexus Corporation that maintains a high level of fair play and player protection, as per the industry manuals. It is not merely compliance to ensure we abide by the law, but rather it is a matter of protecting the well being of all those who make up the Juan 365 community.
Our Responsible Gaming Policy
We do not want to force our players to play, we expect them to do so only because it is fun. To take this step we have established tools, guidelines and support systems respectively that will aid you in maintaining control over your playing behaviors.
We will make efforts at Juan 365 to:
- Offer a safe and non-preferential playing environment that has been checked by PAGCOR.
- Provide self-control measures like deposit amounts, time limits and self-exclusion.
- Support players requiring help professionally and secretly.
- Advocate to raise awareness of problem gaming and to offer links to professional assistance.
Playing Responsibly Helper Tools
1. Deposit / Loss limits
Monitor your expenditures by amount of deposit or loss limits set on a daily, weekly, or monthly basis. It will avoid unwanted impulse spending.
2. Reminding of the session time
Have notifications giving you information on the number of hours you have spent playing to monitor time.
3. Self-Exclusion
When you require taking a break, you are at liberty to choose temporary or permanent suspension of the account. This locking of your account and lack of promotion promos will be in this period.
4. History of Games & Quotes
You can view the entire history of your betting and transactions at any time to create a transparent view to your activity.
Understanding Problem Gaming
Gaming must be entertaining but not a source of an income. You are already at risk, nearing death at that, should you:
- Expend more money or time than intended on gaming.
- Play to win back past losses.
- Lose interest in work, family, or other responsibilities to gamble.
- Be restless, or irritable when out of play.
In case any of such signs are changed to you, we urge you to get help.
Getting Help
We cooperate and recommend the contact of the following to receive professional assistance:
- PAGCOR Responsible Gaming: www.pagcor.ph/regulatory
- Gamers Anonymous: www.gamblersanonymous.org
- Life Change Recovery Center (Philippines): +63 917 700 4158
Our Responsible Gaming Policy
Playing at Juan 365, you accept responsive gaming activities. This applies to you:
- 21 years or older (gaming age in the Philippines).
- Play games to have basic enjoyment and amusement, not to make money.
- Personally take charge of your time management and budget.
Play Smart. Play Safe. Go and play Juan 365.
Keep it fun and low risk- this is our mission. We will be building and advancing our tools to responsible gaming, such that each and every spin, wager and play will be safe, secure and fun.
Need assistance or in need of activating any Responsible Gaming option, email, chat, or call our 24-hour support team.
